Once you’ve settled on quality, colour and style, the next step is to get a measure and quote. Bring your floor plan if you have it, but don't worry if you don't – most retailers offer a free measure and quote.
Most quotes are provided in linear metres so simply divide the cost per metre by 3.66 for the price per square metre. Your quote should also include a breakdown of underlay and installation costs.
Quality and Grading
Remember to ask about the independent grading your favourite carpet has received from the Australian Carpet Classification Scheme (ACCS). This is the best consumer indicator for carpet performance and durability. Keep in mind the lowest performance rating offered by ACCS is Residential Heavy Duty – which sounds hard wearing but these carpets are at the lower end of the scale in terms of quality and performance longevity. To be assured of quality, look for a Residential Extra Heavy Duty Plus Stairs 6 Star rating.
Most quality carpets come with a warranty package. It’s important to read the terms and conditions to ensure you understand what’s included.
Underlay's a really important piece of the puzzle – it will make your carpet feel more luxurious, last longer and as with most things, you get what you pay for.
If you need your new carpet urgently, ask the salesperson to check whether the carpet you want is in stock. If it is, they can put it on hold for up to 48 hours.
Certified carpet layer
It's important that your carpet is installed in accordance with Australia / NZ 2455:1:2007 – Textile Floor Coverings Installation Practice – General. Be sure to ask your retailer about this and remember, it's important to clean and maintain your carpet as it does impact on the validity of most residential carpet warranties. The recognised cleaning and maintenance standard is AS/NZS 3733:1995.